Privacy Policy
Last updated: 21/01/2026
1. Who We Are
This Privacy Policy explains how The Garage Ltd (“we”, “us”, “our”) collects, uses and protects your personal data.
Business name: The Garage Ltd
Contact email: Info@thegarage.co.uk
Phone: 01606 210 123
Address:
We are the data controller responsible for your personal information.
2. The Information We Collect
We may collect and process the following types of personal data:
Personal details – name, email address, phone number
Vehicle information – registration number, make, model, mileage
Booking details – MOTs, servicing, repairs, diagnostics
Payment information – billing details (we do not store card numbers)
Communications – emails, phone calls, enquiry forms
Website data – IP address, browser type, pages visited, cookies
3. How We Collect Your Data
We collect information when you:
Book services online
Contact us via forms, email or phone
Visit our premises and make a booking
Use our website (via cookies and analytics tools)
4. How We Use Your Information
We use your data to:
Book, manage and carry out vehicle services and MOTs
Contact you about your vehicle, bookings or enquiries
Meet legal and regulatory obligations
Improve our services and website
Send marketing communications only where consent has been given
5. Lawful Basis for Processing
We use your data to:
Book, manage and carry out vehicle services and MOTs
Contact you about your vehicle, bookings or enquiries
Meet legal and regulatory obligations
Improve our services and website
Send marketing communications only where consent has been given
6. Marketing Communications
We may contact you with service reminders or marketing messages only if you have opted in.
You can opt out at any time by:
Using the unsubscribe link in emails
Contacting us directly
We do not sell your data to third parties.
7. Sharing Your Data
We may share your data with trusted third parties where necessary, including:
MOT and vehicle record systems
Online booking and garage management software
Payment providers
Website hosting and analytics providers
Professional advisers (e.g. accountants)
All third parties are required to handle your data securely and lawfully.
8. Data Retention
We only keep your data for as long as necessary:
Customer and vehicle records – while active and for a reasonable period afterwards
Financial records – up to 6 years (legal requirement)
Marketing data – until consent is withdrawn
9. Your Data Protection Rights
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
For more information, visit: https://ico.org.uk
10. Cookies
Our website uses cookies to improve functionality and analyse performance.
You can control cookies through your browser settings.
Further details can be found in our Cookie Policy.
11. Data Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse or unauthorised access.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
The Garage Ltd
📧 Info@thegarageltd.co.uk
📞 01606 210 123